The world of enterprise communications is costly and complex. Today, professionals use technology to communicate in a variety of ways, such as through voice calls, communication channels like Slack, instant messages like Telegram, and multiple email accounts. With the massive amount of business communications business leaders have to manage, it can be challenging to maintain efficiency.
However, unified communications as a service (UCaaS) has changed the game completely. UCaaS refers to a unique service model in which providers deliver communications or telecom software services, typically over a global IP network.
At SeaGlass Technology we assist companies with the management of their IT systems to ensure smooth business operations. As a leading managed IT services provider, we understand the importance of effective and collaborative communications. That is why we offer UCaaS for cloud-based software.
Why Cloud-Based Unified Communications?
Communication just works better when it is aligned in a single environment. Allow us to customize a solution for your business that conserves resources, saves time and allows you to focus on business operations. Our cloud-based UCaaS solution encompasses:
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- Voicemail
- Instant messaging
- Speech recognition
- Fax
- SMS
- Interactive whiteboards
- Desk phones
- Web-based conferencing
- Mobility features
- Desktop sharing
- And more
Communication & Labor Cost Reduction
Modern businesses have moved away from the transfer of information over Transatlantic electrical cables in recent years. Voice over Internet Protocol (VoIP) has become a go-to technology that allows for the translation of audio and visual information into packet data that is delivered via web protocols to their destination.
UCaaS has become a highly lucrative form of enterprise communication that is capable of reducing standard communication and labor costs. Services are charged based on how much you use, meaning you are not paying for unnecessary features that your team does not want or need.
Enhances Overall Performance
As UCaaS leverages the versatility of the cloud, companies can easily and safely transform their communication strategies to meet their needs. Cloud-based technology also allows everyone on a team to access the same platform at once which can boost performance.
With minimal maintenance involved that is hosted and managed by a third party outside your business, your team is free to focus on helping your company grow and thrive. As communications are handled over the cloud, it is accessible anytime, anywhere.
Moving To Unified Communications As A Service
Unified Communications as a Service may seem like a complicated technology to implement. However, the move is easier than most anticipate, especially when you have an IT specialist to walk you through the process. Companies can also opt for a phased-in approach that allows them to maintain a hybrid environment for a period of time.Proper implementation of UCaaS services is often transparent to users, and employees can be brought up to speed through advanced training prior to implementation. The right vendor will provide compatible software that meets your unique needs and meshes well with your business’ architecture.
Reach Out To SeaGlass Technology For More Information
Once implemented, cloud-based unified communications can deliver secure, cost-effective and seamless communications across multiple channels and devices. Let the experts at SeaGlass Technology help you get started. For more information or to book a consultation, give us a call at 212.886.0790 or schedule a consultation online.