SeaGlass Technology is a managed service provider (MSP) that provides managed IT services for the insurance industry. Our third-party services empower your business to secure its data, meet industry standards and requirements, and operate efficiently each day. With comprehensive services and personalized plans, you can feel assured that your technology infrastructure is in good hands.
Managed IT Services For The Insurance Industry
Managed IT services provide proactive IT support and help your organization meet all industry regulations. We offer a range of services. Managed IT services for the insurance industry from SeaGlass Technology include data backup, disaster recovery, IT cloud services, IT help desk services, remote monitoring and management, and unified communications.
With your data backup solution from SeaGlass Technology, your data is safely restored in the event that data loss occurs. We offer several backup solutions, including cloud and local data storage, and we personalize your needs. This helps ensure disaster recovery is consistently available when you need it the most.
Your organization should not have to fear a loss of profit or client data that becomes compromised when disaster strikes. With disaster recovery solutions from SeaGlass Technologies, your data is secure and protected in the event of a loss of data, data breach, or system failure.
IT Cloud Services
IT cloud services improve employee and customer experiences with your insurance company. More importantly, it ensures secure and accessible data. Our IT cloud services include migration, configuration, monitoring, server management, security, support, and disaster recovery. We can personalize your cloud-based system with a public, private, or hybrid solution.
IT Help Desk
IT help desk services are strongly recommended for the insurance industry to ensure your company does not experience delays when faced with an IT concern. You receive fast response times and quick solutions (in most cases) via phone, chat, and email. If necessary, we even travel to your office for onsite support to ensure more complex issues are adequately resolved.
Remote Monitoring & Management
You can ensure your IT solutions run smoothly without the hassle of remote monitoring and management (RMM) from SeaGlass Technology. Our services include solving IT problems, installing and updating software, rolling out bug patches, and detecting network issues.
Unified communications as a service combine multiple communication channels such as text, voice mail, instant messaging, email, and more in an easy-to-use software system. With hosting that is managed by a third party, your insurance company is free to focus on effective and efficient daily operations.
Insurance Industry Networking Services
Networking services are designed to help your organization operate effectively and efficiently through cloud-based technology. Here is a more detailed breakdown of each of our networking services and how they can help your organizational operations.
SeaGlass Technology provides network installation to improve the efficiency and security of your organization within the insurance industry. Our certified and experienced IT professionals work directly with you to ensure you receive a personalized solution that meets your company’s needs.
Virtual Phone Systems
Ensure your employees are able to effectively communicate with one another with a reliable virtual phone system from SeaGlass Technology. Perhaps more importantly, you can better manage your business calls with prospective clients for your insurance company via an internet connection (rather than with outdated on-premise systems).
The insurance industry relies upon the storage of important (and sensitive) information. Over time, this information can build up and may impact the effectiveness, security, and/or reliability of your servers. Server maintenance with SeaGlass Technologies ensures your servers are up-to-date with the latest technology and any potential issues with your software are promptly detected. This often allows servers to last far beyond their warranty coverage.
Structured Cabling Services
Structured cabling carries information across various devices for optimal efficiency and network performance. An updated structured cable infrastructure also helps reduce clutter and diagnose bugs quickly. We offer two primary types of structured cabling — CAT6 cabling and fiber optic cabling.
Business Cable Installation
Business cable installation with SeaGlass Technology involves the entire installation process for your business cabling. This is usually necessary when replacing outdated cables or installing new cables at your location.
Business Cable Testing & Certification
Testing and certification are integral solutions after the installation of your business cables. Our IT professionals test for damage, faults, and other concerns. This ensures that your finished solution is reliable and safe.
Commercial Wifi Installation
As an experienced and trusted IT provider in the NYC area, we take genuine appreciation and pride in assisting insurance companies with their wifi connection needs. We ensure fast and reliable wifi for your NYC office, and we provide a range of types to ensure you get exactly what your office needs.
Insurance IT Security
We provide a range of services to ensure your IT security is impenetrable. These services primarily include (but are not limited to) network monitoring, network security assessments, penetration testing, network security solutions, and IT security services operations center.
Network monitoring provides a real-time view of all of your organization’s networks. This provides 24/7 protection for your IT infrastructure. You also receive alerts whenever there is an issue that needs to be addressed. Key features of our network monitoring service include:
- Network backups
- Auto troubleshooting
- Network reports
- Users’ control
Network Security Assessments
Network security assessments are comprehensive and third-party audits conducted by our internal team to ensure your IT security is as it should be. This is a primary method for us to detect some of the more common and transparent issues that may arise with IT security. We also recommend penetration testing and vulnerability assessments as part of your network security assessments.
The best way to test for vulnerabilities in your IT security is to mimic the actions of a cyber attacker with bad intentions. This is the premise behind our penetration testing service. Our IT professionals conduct a thorough and highly sophisticated mock cyberattack on your network. The goal is for your IT security to be impenetrable. If there are vulnerabilities or other concerns, then we address them.
Network Security Solutions
Network security solutions address any issues that are detected during your security assessments. The solutions that we most highly recommend or the insurance industry include:
- Inbound firewall configuration evaluation
- Out-bound firewall configuration evaluation
- Compliance-level auditing
- Anomalous login detection
- Internal vulnerability scanning
IT Security Services Operations Center
Our operation center becomes an integral extension of your IT security team within your insurance company. This helps reduce labor costs and free your time to focus on the daily operation of your company. We provide 24/7 availability and response as well as an emergency incident response if a breach or other serious event occurs.
Reach Out To An Experienced Insurance MSP
Our experienced IT professionals understand the insurance industry and relevant IT infrastructure, network, and security needs. Contact us today by calling (212) 886-0790 or schedule a consultation online for more information and to learn more about how we can assist you with managed IT services.