SeaGlass Technology provides managed IT services for the nonprofit industry. We personalize your solution to meet your organization’s specific needs and goals. We are certified and experienced and have a deep knowledge of the IT infrastructure and system needs for organizations within the nonprofit industry in New York City, New Jersey, and the surrounding areas.
Managed IT Services For The Nonprofit Industry
With managed IT services, you can trust that your network infrastructure and organization’s data are in good hands and you have the support you need if and when technical issues arise. Managed IT services include data backup, disaster recovery, IT cloud services, IT help desk services, remote monitoring and management, and unified communications.
SeaGlass Technologies offers cloud (online) and local (offline) data backup services for the nonprofit industry. We also manage hybrid solutions that are tailored fit to your specific needs. Our services will protect your data and ensure you have consistent access if your data is lost.
A data breach does not have to lead to a major organizational setback, and with disaster recovery IT solutions from SeaGlass Technology, it does not have to. Disaster recovery services ensure your business continues operating as normal if (and when) a data loss or data breach occurs.
IT Cloud Services
Enterprise-level cloud solutions allow your business to operate efficiently and improve daily operations. We offer public, private, and hybrid solutions and personalize your cloud-based system to meet your precise organizational needs. Our team can assist you with choosing the right type of New York City IT cloud service.
IT Help Desk
SeaGlass Technology offers fast, 24/7 support for all of your nonprofit organization’s IT-related concerns. With our IT help desk services, our certified and experienced managed IT service professionals are available through phone, chat, and email for prompt response and assistance.
Remote Monitoring & Management
Remote monitoring and management (RMM) provide your nonprofit organization with the ongoing support you need for your IT solutions before issues arise (rather than addressing concerns only after they develop). Our RMM services include but are not limited to:
- Install and update software
- Whitelist and install updates
- Install patches
- Detect and respond to network issues
We can personalize the cloud-based unified communications as a service (UCaaS) systems for your nonprofit organization. This allows for more effective communication across multiple channels (i.e. instant messaging, SMS, voice mail, etc.). Our UCaas also allow your employees to keep better track of their messages.
Nonprofit Industry Networking Services
From ongoing server maintenance to the installation of new networks and structured cabling systems, we are your one-stop solution for all networking needs in New York City and the surrounding area. Specifically, our nonprofit industry networking services include network installation, virtual phone systems, server maintenance, and structured cabling services.
Your nonprofit organization should never fear missing deadlines when they do IT upgrades and projects or lost data from a hardware failure or cyberattack. We are here to assist you with all of your network installation needs, such as cable and device installations and connection and speed testing.
Virtual Phone Systems
SeaGlass Technology provides virtual phone systems to improve your organization’s communication. Specifically, we offer voice-over IP (VoIP) and PBX phone systems. Our experienced IT professionals can assist you to personalize your phone system according to your organization’s needs and goals.
Server maintenance with SeaGlass Technology involves the maintenance and update of your existing IT software. This avoids downtime and greatly reduces the risk of data loss so that your organization can operate efficiently and predictably. We personalize your server maintenance and offer daily, weekly, monthly, or real-time server checks.
Structured Cabling Services
Structured cabling allows your nonprofit organization to work more efficiently with better telecommunication systems. This allows for upgraded connection speeds and reliability. There are several applications for structured cabling services, including:
Business Cable Installation
We offer start-to-finish business cable installation services for new facilities or facilities that have outdated cabling systems (or no structured cabling systems at all).
Business Cable Testing & Certification
Cable testing and certification are crucial for any new business cable installation. We provide cable installation as well as test and certify various types of business cables, including CAT6 and Fiber Optic Cables.
Commercial Wifi Installation
We assist our nonprofit clients with their wifi installation needs. Our IT professionals ensure you have fast and reliable wifi that is properly installed. You can choose a range of wifi types to ensure our service meets your needs. We specialize in the installation of indoor/outdoor wifi, point-to-point wifi, business wifi, and wireless networks.
Nonprofit IT Security
Cyberattacks are unfortunately far more common than they have ever been, and the threat is likely to only grow worse. This is where we help. Here at SeaGlass Technology, we provide security to keep the data and infrastructure of your nonprofit organization safe. Our managed IT service specialists offer network monitoring, network security assessments, penetration testing, network security solutions, and IT operations center support.
Network monitoring with SeaGlass Technology alerts you whenever there is a concern when any aspect of your IT infrastructure. This helps ensure your entire network is secure, reliable, and highly functional.
Network Security Assessments
A network security assessment is an in-depth and comprehensive third-party audit of your entire network. This audit detects any vulnerabilities or weaknesses and allows our professional IT team to promptly address the concerns before they impact your organization’s daily operation. We offer two primary types of network security assessments, which are vulnerability assessments and penetration testing (see below).
Penetration testing (or pen test) is a professionally simulated cyberattack to test the security of your nonprofit organization’s IT network. This is separate from a vulnerability assessment that primarily searches for vulnerabilities in your system. Additionally, penetration testing helps:
- Evaluate an organization’s security policy
- Ensure compliance regulations are met
- Test security awareness among your employees
Network Security Solutions
Our security solutions are designed to keep your network safe through improvements in your IT security. It also includes ongoing maintenance to help ensure your IT security remains impenetrable. We understand the unique nature of every nonprofit organization, and we never provide a cookie-cutter, one-size-fits-all approach to network security. Instead, we personalize your security solution for optimal safety and protection.
IT Security Services Operations Center
Allow our IT operations center to become a third-party extension of your IT staff. We resolve more than 90% of the issues we are presented with and are available for around-the-clock support. Our certified technicians are highly skilled and trained with IT security concerns and can help you avoid costly setbacks and disastrous data breaches, among other possible IT concerns your nonprofit organization could face.
Reach Out To An Experienced Nonprofit MSP
Are you considering a managed service provider for your nonprofit organization? SeaGlass Technology is dedicated to providing superior managed IT services that are personalized for you. Reach us by phone at (212) 886-0790 or schedule a consultation today to learn more and get started with our managed IT services.